Join our team.
We are expanding and continuously looking for the brightest talent to join BST. We look for team members who have a track record of solving business challenges using innovative and practical approaches. If you have strong technical, functional and communications skills and expertise in human resources, healthcare, or the education sector we’re looking for you.
We retain the best talent by providing a progressive work environment and a competitive compensation and benefits package. The majority of our work is performed on-site, and our employees live, work and play in Hawaii.
BST offers a competitive benefits package with top-tier providers, including health insurance, a 401k retirement plan that includes an employer match, life & AD&D, temporary disability, long‐term disability, long‐term care, paid personal time off and holidays and other benefits.
BST participates in E-Verify® and also conducts background checks.
We are currently seeking an experienced Business/Systems Analyst to join the Business Solution Technologies (BST) team. The Business/Systems Analyst will provide consulting and analytic services for some of the largest companies in Honolulu, Hawaii, working with the project team in identifying, analyzing, and translating business requirements to viable solutions to best meet client needs.
The role will involve:
Business and systems analysis (50%)
- Assisting project teams from problem assessment phase to implementation of solutions, including facilitating meetings as needed
- Performing root-cause analyses and identifying potential business process improvements, including identifying the use of technology to solve business issues
- Confirming, validating, and verifying accuracy of data items and relationships by reviewing information presented on application screens and/or queried from the system database
- Interfacing with other vendors as needed to implement process improvements
Business requirements gathering (10%)
- Interacting with client subject matter experts and technical team to identify needs and create business requirement documents
- Providing input into project planning and development effort sizing
- Collaborating with other key analysts and technical staff to ensure integration and alignment with client goals and objectives
Quality assurance testing (25%)
- Assisting with the development, quality assurance (QA) testing, and production support of enterprise level applications
- Developing QA test plans
- Conducting QA testing to support technical team
- Coordinating or assisting with the execution of user acceptance testing
User training (5%)
- Creating, or aiding in the development of, end user training documentation
- Participates in organization and training of system users
Business support (5%)
- Presenting data to leadership for strategic decision making and defining business direction, while working in close partnership with counterparts at the client site
- Providing education and training through written reports and oral presentations to support leadership in their decision-making process
Miscellaneous (5%)
- Supporting company initiatives as assigned
The ideal candidate will have:
Knowledge
- Bachelor’s degree in business administration, management information systems, computer science, or related field (required)
- Demonstrated knowledge in decision making, group process facilitation, and systems integration (required)
- Knowledge of Agile software development framework (desired)
Experience
- Five years business analyst or systems analyst experience (required)
- Five years of management consulting (desired)
- Demonstrated ability to identify, analyze, and resolve issues (required)
- Demonstrated ability to plan for, conduct, and document quality assurance testing (required)
- Demonstrated ability to provide consulting and analytical services to all levels within an organization (desired)
- Demonstrated ability to use SQL to query information out of relational databases such as Oracle or MySQL to support issue analysis and resolution development (required)
- Experience in Healthcare or Education (desired)
Skills
- Solid business report writing and presentation skills (desired)
- Strong working knowledge of standard PC applications such as Microsoft Teams, Outlook, PowerPoint, Visio, Excel, Access, Project (required)
- Working knowledge of issue management systems like Bugzilla, Mantis, or JIRA (desired)
Certifications
- PMI-PBA – Professional Business Analyst (desired)
- IIBA-CBAP – Certified Business Analyst Professional (desired)
Interested applicants can apply by emailing their cover letter and resume to admin@bstusa.com.
The Project Coordinator will lead client projects under the supervision of a Sr. Project Manager and develop skills to become a junior project manager. Responsibilities include:
- Managing large, integrated projects for our clients involving multiple business units
- Creating and managing integrated work plans and issue logs
- Tracking project progress
- Facilitating on-going issue resolution and inter-departmental communications to ensure objectives are met and on target
- Developing, implementing and executing project governance, including but not limited to project tools, processes, and reports
- Tracking and managing governance compliance for projects within organization
- Preparing and delivering executive-level briefings and reports on project activities and results
The ideal candidate will have:
- 2-3 years of professional experience in project coordination, process improvement or both.
- Experience communicating and building relationships with a variety of stakeholders (e.g., leadership, IT, business owners, end users)
- Experience with IT projects, such as software implementations with third-party vendors or experience working with IT hardware and upgrades
- Proven track record of:
- Achieving results on time, with attention to detail, accuracy, and accountability
- Organizational, leadership, and collaboration skills
- Managing professional relationships and communications, from c-level to front-line employees, including working in or leading effective teams
- Change management, including the ability to adapt to new information, changing conditions, or unexpected obstacles
- Sound, well informed, fact-based decision-making
- Working independently with minimal direction
- Experience with business metrics and reporting
- Problem solving and analysis, including compiling and analyzing data
- Proficiency with Windows, Outlook, Excel, Word, and MS Project or Visio
- Initiative to build skills and capabilities and self-accountability to enhance performance, with a strong emphasis on continuous improvement
- Excellent written and oral communication skills
Interested applicants can apply by emailing their cover letter and resume to admin@bstusa.com.
The Infrastructure Administrator will be responsible for the support and maintenance of the corporate technology for both BST and its clients. The Infrastructure Administrator will work with clients to provide high quality, always on IT environments and solutions that support our customer’s data center hosting technology,
The ideal candidate will have:
- 2-5 years or more relevant experience in infrastructure administration
- Significant experience supporting the design, development, implementation, testing, and maintenance of multiple data center infrastructure domains (servers, network, virtualization, storage, middleware, security, messaging, databases, applications, etc.), the infrastructure supporting an integrated application environment deployed across a multi-vender, multi-site physical, virtual and cloud infrastructure.
- Application or HTTP server support experience such as Oracle WebLogic, Microsoft IIS, and Apache.
- Database administration experience with various relational databases such as Oracle, Microsoft SQL Server, or MySQL.
- Experience with Cloud-based environments such as Microsoft Azure and Amazon AWS.
- Data warehouse / business intelligence experience in healthcare, education, or human resources/payroll highly desirable
- Excellent communication, interpersonal and problem solving skills, including the ability to translate complex technical concepts into understandable lay terms
Interested applicants can apply by emailing their cover letter and resume to admin@bstusa.com.